The best place to go for your burning questions about the Sam & Max remastered edition is the FAQ published on the Sam & Max website. We don't have much to say that we haven't said there.
If you are an existing Steam, Gog, or Telltale customer and have a question about upgrading from the original release to the remaster, take a look here!
If you've got other technical support questions not answered in the FAQ or this site, you can write us directly through this site, or email us at support@skunkapegames.com.